Willie Ito

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Willie Ito

Willie ItoWillie ItoWillie Ito
Home
Shop
Contact
All Products
Hello Maggie Premiere
More
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Terms and Conditions

 

1. Acceptance of Terms


By accessing or using willieio.com ("the Website"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using the Website.


2. Services Provided


Willie Ito offers commissioned artwork, cartooning, and animation mentoring services, including character design, animation, layout, and related creative services. 


3. Intellectual Properties


All content on the Website, including animations, designs, and graphics, is the intellectual property of Willie Ito. Unauthorized use, reproduction, or distribution of any content without explicit permission is prohibited.


4. Client Responsibilities


Clients are responsible for providing accurate and complete information necessary to complete commissioned projects. Delays in delivering required materials may affect project timelines.


5. Payment terms


Payment for commission services is due upon completion, with terms specified in the individual project agreement. Payment methods include PayPal and Square.


6. Confidentiality


Upon request, both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the production process.


7. Limitation of Liability


Willie Ito is not liable for any indirect, incidental, or consequential damages arising from the use of the Website or services provided.


8. Governing Law


The state of California, United States, governs these Terms and Conditions.


9. Modifications 


Willie Ito reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

Return and Refund Policy

Thanks for purchasing our products at willieito.com.


To be eligible for a refund, you must return the product within 30 calendar days of your purchase. The product must be in the same condition that you received it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your refund. The refund will be issued to the original payment method used during the purchase. For credit card payments, it may take 5-10 business days for a refund to appear on your credit card statement. You will be responsible for the return shipping cost, and we ask that the product be returned in the original mailing material.


If the product is damaged in any way or if you initiate a return after 30 calendar days have passed, you will not be eligible for a refund.


If you have any further questions or would like to request a refund, please don't hesitate to contact us.

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